Terms of Service

Welcome to Luxsun!
These Terms of Service outline the rules for accessing and using our website. We’ve aimed for clarity and transparency so you can shop with confidence. By using our site, you are agreeing to these Terms. If you do not agree, please stop using our website immediately.

1. Our Commitment to Clarity

Luxsun is an online store offering a curated selection of products. Our purpose is to provide items with clear specifications and a straightforward shopping experience. Every product listed is described factually, including materials, sizes, and colors, to ensure clear expectations when your order arrives.

2. Using Our Site

You are welcome to browse our site without creating an account.

The website must only be used for lawful purposes. Any unauthorized activity, fraud, or attempt to harm the Site or customers is strictly prohibited.

3. Product Information and Pricing

We strive to ensure that all product descriptions, images, and pricing are accurate and factual.

Colors may show slight variation due to lighting or screen settings.

All prices are displayed in U.S. Dollars (USD) and are subject to update.

If a pricing error occurs, we will contact you to confirm the correct price before processing and before dispatch.

4. Ordering and Payments (Includes Fees)

Orders will only be processed once full payment has been successfully verified.

You are responsible for the total charges, including the $18.00 flat shipping fee and any applicable taxes, which are calculated and displayed at checkout.

No Hidden Fees: The price you see (plus applicable tax and the $18.00 shipping fee) is the final amount you pay. We do not add extra or hidden charges at checkout or delivery.

Once your payment is confirmed, you will receive an email with your order details. Tracking will follow once the order has dispatched.

5. Shipping, Returns, and Refunds

Shipping: We currently ship exclusively within the United States of America. All delivery timelines (e.g., 7–11 business days estimated total) are detailed in our Shipping Policy page.

Returns: If not satisfied, you must request a return within 30 days of delivery, as defined in our Return Policy.

Damaged Items: If you receive a damaged or wrong item, contact us immediately — we prioritize fixing these issues according to our Refund Policy.

6. Intellectual Property (IP)

All content on the Site, including text, graphics, logos, images, and designs, is owned by or licensed to Luxsun. You are prohibited from copying, reproducing, or modifying any content from the Site without our explicit written consent.

7. Disclaimers and Legal Limitations (Includes Customer Rights)

THE SITE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. WE MAKE NO CLAIMS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, CONCERNING THE OPERATION OF THE SITE. We believe in complete transparency and do not hide fees or policies. If you have any concerns, you can contact us directly.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California.

9. Contact Information

If you have any questions about this Privacy Policy, your data, or need assistance, please contact us directly using the following details.

Business Details

Business Name: Luxsun
Email: contact@luxsun.shop
Phone: +1 (669) 480 1743
Business Hours: Monday to Saturday (9AM to 5PM) (GMT-05:00) Eastern Standard Time (New York)
Business Address: 233 E Colonial Dr, Hanford, CA 93230, United States

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